General conditions for all cruises
The transporting of passengers is undertaken in accordance with the rules concerning transport by boat, and the following regulations:
Navigation rules must be applied: the pilot is sole master on board. Children under 4 years old are transported free of charge on condition that they are accompanied by their parents and they do not occupy a seat. Children between the ages of 4 and 12 as well a groups of children under the age of 4 (kindergardens, schools, day-care centers, etc.) pay the established fare.
The right to use the lock is dependant on permission from the "Services Industriels de Genève". Should this not be granted in one direction or the other, there will be no price reductions and departure and arrival will take place at the Quai des Saules next to the Pont-Sous-Terre.
Cruises leave if there are least 15 adults on board (entire cruise).

On lines 1, 2 and 3: During the period when the tarif agreements with the TPG are in application, children's fares are available for those between the ages of 6 and 16. Only those persons in possession of a valid ticket have access to the boats. after having been controled by the pilot. The boats are for transpotrting passengers. Push chairs and prams are accepted free of charge subject to available space and passenger security. They must be folded up. Tickets are only valid on the day they are emitted. Places on board being limited in number, groups should give advance warning.
Navigation may be interrupted and timetables modified for security reasons (bad weather, water level too hight under the bridge).
Standing is not allowed on board so that the pilot's visibility is not disturbed. Smoking is not allowed in board.

Tickets controls: passengers must keep their tickets throughout the journey and show them to the pilot or controler on request.

Terms of payment: payments should be made in cash before sailing.
Group tickets are available.
Should payment be made by cheque, there will be an overcharge of Frs 2.- for all Swiss cheques of less than Frs 100.-
There will be an overcharge of Frs 20.- for all foreign cheques.
Tickets are not refundable.